Sheduled Shut Down - Sunday 13 June 2010

The SmartSpace website will shut down for approximately 2 hours on Sunday, June 13, 2010. The purpose of the temporary shutdown is to significantly upgrade the webserver.

View Only Times: 10pm Saturday 12th June 2010  for 2 hours

Downtime: Midnight - 2.00am Sunday 13th June 2010

By our statistics, this is the time the least number of vistors are likely to visit SmartSpace websites.

Details Of Shutdown

Because we have quite a few tasks to perform, access to the backend of the website will not be available for 2 hours leading up to the shutdown, although ordinary website visitors will not notice any difference. Other details include:

• During the shutdown vistors to all SmartSpace websites will see a message indicating the period of website maintenance
• A contact form to website owners will be avialable for vistors who want to contact you
• We will be directing all sites (and their email addresses) to the new server
• In the period after the shutdown, there may be a propogation period - a time when not all servers know that the address has changed
  • During this period, your old website will be seen, but any attempts to register with your website or for you to manage your website will be diverted to the new server
  • After a few hours, most visitors will be visiting the new server although it could take up to 48 hours for all visitors to see the new server
  • Your search engine rankings will not be affected by this change
• NOTE: You will not be able to peform any management functions on your website for the 4 hour period in question
  
• We will send a reminder to all manager and staff of websites a few days before the shutdown

End of Development Environment

Up until now, SmartSpace has been operating on its development server, sufficient for the small number of websites on the sytstem at the moment, but not suitable for a larger number which we anticipate once promotion for the website platform starts in earnest.

Unfortunately, we were unable to seamlessly upgrade our server to a more powerful version with our current service provider, which has created the need for a short shutdown.

More Power, Greater Reliability

We have spent quite some time investigating the best option for our progression to our own dedicated server environment. Mindful of possible future expansion, we have selected a server which can be upgrader easily and with very little disruption into the future. It provides us with flexibility in future server configuration depending on the number of websites and traffic they generate.

In addition, the new server will enable us to provide more services through the SmartSpace website system in the future.

Preliminary Testing has indicated processes speeds could be up to 10 times faster on the new server in comparison with the current server. Although this will not convert into noticably faster download (the site is already optimised for downloads), during peak visitor times, the system will maintain its speed under a far greater visitor load.

If you have any questions about this scheduled downtime please contact us on 1800 ACTIV8 (Australian residents only or by email link below)

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